Terms of Service

Effective September 15, 2026

In short

DocketIQ is a product of Codira, Inc.. Your firm subscribes monthly and can cancel at any time.

Your firm owns everything it puts into DocketIQ. We process it only to run the service for you, and we do not sell it.

DocketIQ organizes a case; it does not give legal advice or make legal determinations. Your attorneys remain responsible for every judgment, filing, production and deadline — including checking anything the AI features produce.

1. Agreement to These Terms

These Terms of Service (“Terms”) govern access to and use of DocketIQ, including the application at app.docketiq.xyz, the website at docketiq.xyz, and related services (together, the “Service”). The Service is provided by Codira, Inc., a Delaware corporation (“Codira,” “we,” “us”).

By creating an account, subscribing, or using the Service, you agree to these Terms and to our Privacy Policy and Cancellation & Refund Policy, which form part of them. If you accept these Terms on behalf of a law firm or other organization (the “Customer”), you confirm that you have authority to bind it. Where Codira and a Customer have signed a separate written agreement for the Service, that agreement governs to the extent it conflicts with these Terms.

2. The Service

2.1 What DocketIQ does

DocketIQ is a litigation workspace for organizing pleadings, evidence, witnesses, transactions, damages, discovery and related case material, and for analyzing that material with AI-assisted features. Subject to these Terms and payment of applicable fees, Codira grants the Customer a limited, non-exclusive, non-transferable right for its Authorized Users to access and use the Service during the subscription term for the Customer’s internal legal work.

2.2 Authorized Users

“Authorized Users” are the people the Customer invites to use the Service, which may include its attorneys and staff, its clients, experts, and witnesses. The Customer decides who is invited, which matters each person can access, and the role they hold, and is responsible for the acts of its Authorized Users under these Terms.

2.3 Changes to the Service

We may improve, modify or discontinue features from time to time. We will not materially reduce the core functionality of a paid plan during a billing period for which the Customer has already paid.

3. Not Legal Advice; Professional Responsibility

DocketIQ is a tool for legal professionals. It does not provide legal advice, does not create an attorney-client relationship with Codira, and does not make legal determinations. In particular, the Customer and its attorneys are solely responsible for:

whether any claim, element or fact is supported, and every assessment of the strength of a case;
privilege and confidentiality determinations, and what is produced, withheld or logged;
the accuracy and completeness of disclosures, filings, reports and exports;
court rules, deadlines, protective orders, litigation holds and preservation obligations; and
compliance with their own professional and ethical obligations, including supervision of non-lawyers and of any technology they use.

Features such as completeness measures, gap analysis, duplicate detection and Bates numbering assist that work; they do not replace professional review.

4. AI Features

Some features use artificial intelligence models provided by third parties to analyze case material and generate suggestions, summaries and answers (“AI Output”). When those features are used, the relevant portions of Customer Data are sent to the model provider to produce the AI Output.

AI Output may be inaccurate, incomplete or out of context. It is presented as a suggestion for human review, and the Customer is responsible for reviewing and verifying AI Output before relying on it or incorporating it into its work. Use of AI features draws on the analysis tokens included in the Customer’s plan or purchased separately, as described on the pricing page and in the Service.

5. Accounts and Security

You must provide accurate account information and keep it current.
You must keep your credentials confidential. We strongly recommend turning on two-factor authentication.
The Customer is responsible for all activity under its accounts, and for promptly removing access for people who should no longer have it.
Tell us immediately at support@codira.com if you believe an account has been compromised or the Service has been accessed without authorization.
You must be at least 18 years old, or the age of majority where you live, to create an account.

6. Customer Data

6.1 Ownership

“Customer Data” means the documents, evidence, testimony, communications, notes and other information that the Customer or its Authorized Users submit to the Service, and the records the Service creates from them. As between the parties, the Customer owns Customer Data.

6.2 Our use of Customer Data

The Customer grants Codira a limited license to host, copy, process and transmit Customer Data only as needed to provide, secure, support and maintain the Service, to prevent abuse, and to comply with law. We do not sell Customer Data, and we do not use it for advertising.

6.3 Confidentiality

We treat Customer Data as confidential. Access by our personnel and service providers is limited to what is necessary for the purposes in section 6.2. If we are legally compelled to disclose Customer Data, we will give the Customer notice where the law allows so that it may seek protection.

6.4 Your responsibilities

The Customer is responsible for having the rights, consents and authority needed to submit Customer Data to the Service — including personal information about parties, witnesses and other third parties — and for complying with any protective order, confidentiality obligation or data-protection law that applies to it.

6.5 Keep your own copies

The Service stores original files and records their hashes, but it is not a substitute for the Customer’s own preservation and records-management obligations. The Customer should retain its own copies of original evidence.

7. Acceptable Use

You must not, and must not allow anyone to:

use the Service in violation of any law, court order or third-party right;
upload material you are not authorized to hold or share, or malware or other harmful code;
access, or attempt to access, matters, documents or accounts you are not permitted to see, or circumvent any access control, including screens set on a matter;
interfere with, probe, overload or disrupt the Service or its security;
copy, reverse engineer, scrape or resell the Service, or use it to build a competing product; or
use the Service to harass, stalk or intimidate any person.

8. Plans, Fees and Billing

8.1 Subscriptions

The Service is sold as a monthly subscription. Plans, prices and what each includes are shown on the pricing page and at checkout. Fees are stated and charged in US dollars, billed in advance at the start of each monthly billing period.

8.2 Automatic renewal

Subscriptions renew automatically each month until canceled. By subscribing, the Customer authorizes Codira, through its payment processor, to charge the payment method provided for each renewal and for any additional purchases.

8.3 Analysis tokens

Each plan includes a monthly allowance of analysis tokens that resets at the start of each calendar month (UTC) and does not carry over. Additional tokens may be purchased; purchased tokens are used after the monthly allowance, have no cash value, and remain available while the Customer’s subscription is active.

8.4 Payment processing and taxes

Payments are processed by Stripe. Card details are entered directly with Stripe and are not stored by Codira. Fees exclude taxes; the Customer is responsible for applicable taxes other than taxes on Codira’s income.

8.5 Changes to prices

We may change prices with at least 30 days’ notice by email or in the Service. A change takes effect at the start of the next billing period after the notice period ends.

8.6 Failed payments

If a payment fails and is not resolved after notice, we may suspend access to the Service until it is.

9. Cancellation and Refunds

The Customer may cancel at any time. Cancellation takes effect at the end of the current billing period, and fees are non-refundable except as set out in the Cancellation & Refund Policy or where required by law.

10. Term, Suspension and Termination

10.1 Suspension

We may suspend access if reasonably necessary to address a security threat, a violation of these Terms, non-payment, or a legal requirement. Where practical we will give notice and restore access once the issue is resolved.

10.2 Termination

Either party may end the subscription as described in section 9. We may terminate these Terms on notice if the Customer materially breaches them and does not cure the breach within 30 days, or immediately for serious misuse of the Service.

10.3 Your data after termination

For 30 days after the subscription ends, the Customer may ask us for an export of its Customer Data by writing to support@codira.com. After that period we delete Customer Data from the active Service, except that copies held in backups, and original evidence files held in storage that is protected against deletion for a fixed retention period, are deleted when those periods expire. We may also retain data where the law requires it.

10.4 What survives

Sections that by their nature should survive termination do so, including 6.3, 11, 13, 14, 15 and 16, and any unpaid payment obligations.

11. Intellectual Property

Codira and its licensors own the Service, including its software, design and documentation. No rights are granted except those expressly set out in these Terms. If you send us feedback or suggestions, we may use them without obligation to you.

12. Third-Party Services

The Service relies on third-party providers, including for hosting, storage, email delivery, payments and AI model processing, as described in the Privacy Policy. Codira is responsible for its choice and use of those providers in delivering the Service, but not for third-party services the Customer chooses to use separately.

13. Disclaimers

Except as expressly stated in these Terms, the Service and all AI Output are provided “as is” and “as available.” To the maximum extent permitted by law, Codira disclaims all implied warranties, including merchantability, fitness for a particular purpose, accuracy and non-infringement. Codira does not warrant that the Service will be uninterrupted or error-free, and does not guarantee any outcome in any legal matter.

14. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising out of or relating to these Terms or the Service, even if advised of the possibility.

To the maximum extent permitted by law, each party’s total liability arising out of or relating to these Terms or the Service will not exceed the amounts paid and payable by the Customer to Codira for the Service in the twelve months before the event giving rise to the claim. These limits do not apply to the Customer’s payment obligations or to a party’s indemnification obligations.

15. Indemnification

The Customer will defend and indemnify Codira against third-party claims, and resulting losses and costs, arising from Customer Data, from the Customer’s or its Authorized Users’ use of the Service in breach of these Terms, or from the Customer’s violation of law.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Except where prohibited by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, and each party waives the right to a jury trial and to take part in a class or representative action. Either party may bring an individual claim in small-claims court, or seek injunctive relief to protect its intellectual property or confidential information.

17. General

Changes to these Terms. We may update these Terms. We will give at least 30 days’ notice of material changes by email or in the Service; the updated Terms apply from the start of the next billing period after that.
Entire agreement. These Terms, with the Privacy Policy and the Cancellation & Refund Policy, are the entire agreement between the parties about the Service, unless a separate written agreement applies under section 1.
Assignment. The Customer may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of the business or assets relating to the Service.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Severability and waiver. If any provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it.
Export compliance. You must comply with applicable export control and sanctions laws.
Electronic notices. You agree to receive notices electronically, including by email to the account address.

18. Contact

Codira, Inc., 6166 North Scottsdale Road, C4003, Paradise Valley, AZ 85253, United States. Questions about these Terms: legal@codira.com. Account and billing help: support@codira.com.